Digital
Consultants

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Projects

Introduction

We help companies leverage digitalisation to improve business performance and customer satisfaction. Our core capabilities are opportunity identification, value proposition analysis, product strategy, service design and implementation planning.

Specialty sectors:
Financial Services, Education and Utilities

Scaling content production

At American Express

We worked with American Express to lead a large strategic initiative focused on integrating and connecting all online services and experiences.

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Enabling self-service

At British Gas

We worked with British Gas to reduce the cost to service customers by delivering a robust strategy that successfully informed their approach to creating online servicing tools.

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Systemising design

At Farfetch

We worked with Farfetch to explore and define a product that could improve design consistency while optimising the product development process in the lead up to their IPO.

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